Emirates Loto refunds: Dubai store location announced 

Refund requests will be accepted only up to 15th September 2020

Emirates Loto refunds: Dubai store location announced 
Emirates Loto refunds: Dubai store location announced 
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Dubai-UAE: EWINGS, managing operator of Emirates Loto, has announced the final location in Dubai for in-store refunds as Sheaar Al Madina Supermarket in Al Qusais Industrial Area, where participants can return collectables purchased from a store following the final Emirates Loto draw.Participants who purchased collectables online or offline and are still yet to request a refund, will have until 15th September of this year.

Anyone who purchased collectables via the website or mobile app can still submit a refund form on the Emirates Loto website.

For those who have unscratched collectables purchased from a store, may return to:

  • Abu Dhabi (Metro Manila Hypermarket in Electra Street and Pinoy Manila Grocery in Defense Street), Sharjah (Metro Manila Hypermarket in Abu Shaghara Street and Metro Manila Supermarket in Al Wahda Street), Ajman (Metro Manila Hypermarket in Al Karama Area) and Fujairah (Metro Manila Supermarket in Al Qala Street).
  • Gulf Hypermarket in Ras Al Khaimah (Al Muntasir Street).
  • Bu Basheer Supermarket in Umm Al Quwain (Old Industrial Area).
  • Sheaar Al Madina Supermarketin Dubai (17 - Al Qusais Industrial Area).

Emirates Loto is still available to help with a team of dedicated customer service advisors who can be reached via its social media channels, via email at customer.support@emiratesloto.com, or by calling the toll free number 800 5825 between 8:00am and 10:00pm, seven days a week.

Emirates Loto will continue to work behind the scenes ahead of the re-launch later this year and will continue to support communities across the UAE and beyond through philanthropic and CSR initiatives that are aligned with its corporate mission and values.