LAHORE: Inspector General of Police Punjab Inam Ghani said that immediate solution of the problems and difficulties faced by the citizens is one of the top priorities of Punjab Police. Therefore, all RPOs and DPOs in their respective districts on the first the working day of every month should start regular series of open forums at district and tehsil level to ensure immediate resolution of citizens' requests and issues through timely measures without any delay on priority basis. He further said that the district police teams should conduct a massive awareness campaign through local media and cable network to inform the people about the date, place, and location before holding open forums so that more and more people can come to these forums and solve their problems. He further said that special attention should be paid to the timely and uninterrupted holding of open forums in backward and remote areas so that the problems of the poor, deserving and oppressed citizens could be solved without any hassle and the process of providing justice to the citizens could be expedited. He further said that the presence of officers and staff of all concerned units of the police in open courts should be ensured in all cases while all command officers should personally hold open forums to ensure justice to the people by ensuring the solution to their problems. He further said that the data of all the citizens appearing in open forums and the complete record of their applications should be kept regularly and if the problem is related to any other or adjoining district then the problem should be solved through mutual coordination and information sharing and relief should be provided. He sent these instructions to all RPOs, CPOs and DPOs of the province including CCPO Lahore by letter and issued orders to implement them.
According to the details, the letter sent to all the command officers of the province stressed that all DPOs must review the progress report of the previous court in the follow-up meeting before holding the monthly court and all the requests submitted by the citizens and also monitor the steps taken to resolve them. The letter further said that it is the responsibility of the supervisory officers to implement all the decisions and announcements made in open forums and to ensure timely action under their personal supervision by using all available resources in this regard. The letter said that monthly progress reports should also be sent to the Central Police Office to ensure implementation of the above instructions for the immediate solution of the problems of the citizens.