Dubai, UAE: GiftBag.ae – a well-established homegrown Dubai delivery platform – witnessed a mammoth 150% increase in business in the past few months as lock down attracted a wave of new customers keen to send items to loved ones and business associates.
The boom began in early April with items such as balloons and personalised chocolates in particular demand. To adhere to the strict hygiene protocols put in place by the Government, the company worked closely with delivery agents to ensure all safety measures were taken.
“This has been an unusual time for us as a company and to be frank we were caught a little by surprise with this sudden surge,” commented Co-Founder Latika Chawla.
“It’s clear that lock down gave people plenty more time in front of their screens at home and perhaps the separation from others – whether family, friends or clients – created an urge to stay connected. This deluge of orders tested our capabilities, but we relished the challenge and are delighted to have played our part in bringing some happiness over a difficult time.”
GiftBag.ae sources its cakes, chocolates and flowers from some of the leading names in the market. Its unique selling point is that it lets the experts create the products, while the business focuses on impeccable customer service, including gift consultation via Live Chat on the portal.
GiftBag.ae is particularly popular for its personalised gifts such as photo cakes, personalised balloons, personalised chocolates – as well as other items such as mugs, cushions and picture frames.
“For us, nothing beats spreading smiles and happiness with the gifts we deliver, be it for birthdays, anniversaries, Eid, Mother's Day or Valentine's Day,” added Chawla.
“Now we are gearing up for a very busy Father’s Day (21 June) and Eid al Adha, and have put some special offers in place. Our tip to gift hunters is personalisation is the way to go – especially for loved ones. We will have reduced prices on unique personalised gifts for dads such as pens, photo printed wooden plaques, father-themed cupcake bouquets and much more!”